Terms of service

Terms of Service

Last updated: March 18, 2026

Welcome to Kahani. These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. General Conditions

By using our website, you confirm that:

You are at least the age of majority in your jurisdiction
You will not use our products or services for any illegal or unauthorized purpose
You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products displayed on our website are subject to availability. We reserve the right to:

Modify or discontinue any product without prior notice
Limit quantities of products or services
Refuse any order placed with us

We strive to display product colors and details accurately, but we cannot guarantee that your device’s display will reflect exact colors.

3. Pricing & Payments

All prices are listed in INR and are subject to change without notice
We reserve the right to correct any pricing errors
Payments must be made through approved payment methods available on our website

4. Orders & Billing

We reserve the right to refuse or cancel any order if:

There is suspected fraud or unauthorized activity
Incorrect pricing or product information is displayed
Payment is not successfully processed

You agree to provide accurate billing and account information.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors
Kahani is not responsible for delays caused by courier services or unforeseen circumstances
Risk of loss passes to you upon delivery

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy for detailed information regarding eligibility and process.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Kahani and is protected by applicable copyright and intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Services without written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes
Upload or transmit harmful code or viruses
Interfere with the security or functionality of the website

9. Limitation of Liability

Kahani shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or inability to use our Services
Errors or inaccuracies in content
Unauthorized access to your data

10. Indemnification

You agree to indemnify and hold Kahani harmless from any claims, damages, or expenses arising from your breach of these Terms.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Surat, Gujarat.