Privacy policy

Privacy Policy

Last updated: March 18, 2026

Kahani operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kahani is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect:

Contact details: Name, address, billing/shipping address, phone number, email
Financial information: Payment details, transaction data, billing information
Account information: Username, password, preferences
Transaction information: Purchase history, cart activity, returns/exchanges
Communication data: Messages or inquiries sent to us
Device information: IP address, browser, device type
Usage data: Interaction with our website and services

How We Collect Information

We collect personal information:

Directly from you (when you make a purchase, create an account, or contact us)
Automatically (via cookies and tracking technologies)
From service providers (such as Shopify, payment gateways, logistics partners)
From third-party partners

How We Use Your Information

We use your personal information to:

Provide and improve our Services
Process orders, payments, returns, and exchanges
Communicate with you regarding orders or support
Send marketing and promotional content (you can opt out anytime)
Prevent fraud and ensure security
Comply with legal obligations

Sharing Your Information

We may share your information:

With Shopify and service providers (payments, shipping, analytics)
With marketing and advertising partners
When required by law or legal processes
With your consent or direction

Shopify Integration

Our store is powered by Shopify. Your information may be processed by Shopify and its partners to provide and improve services.
You can learn more here: https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under the legal age.

Security & Data Retention

We implement reasonable security measures to protect your data. However, no system is completely secure.
We retain your information only as long as necessary to fulfill services, legal obligations, or resolve disputes.