Refund policy

Return & Refund Policy

At Kahani, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, the product must be:

Unused and in its original condition
With all original tags and packaging intact
Not damaged, washed, or altered in any way

Certain items such as customized or altered products may not be eligible for return.

Return Process

To initiate a return, please contact us with your order details:

Phone: 7990944880 / 9376728508
Email: Kahani0121@gmail.com

Once your return request is approved, we will guide you through the return process. Customers may be responsible for return shipping charges unless the product received is defective or incorrect.

Refunds

After receiving and inspecting the returned item, we will notify you of the status of your refund. If approved:

Refunds will be processed within 5–7 business days
The amount will be credited to your original payment method

Exchanges

We offer exchanges only in cases where the product received is defective, damaged, or incorrect. Exchange requests must be made within 7 days of delivery.